Have Questions?
Everything you need to know about our Canadian data recovery process, security, and guarantees.
The cost depends on the type of damage and the storage device. We provide a free diagnostic to evaluate your case. After the evaluation, you will receive a transparent, fixed-price quote. You will know the exact cost before any work begins.
It is our commitment to your results. If we are unable to recover your critical data, you don’t pay a single cent for the recovery attempt. We only get paid when we successfully deliver your files.
Absolutely. We follow strict security and privacy protocols. Your data is handled in our secure local lab in Canada and is never shipped overseas. Once you confirm receipt of your data, we permanently delete our copies from our systems.
No, you can ship it to us from anywhere in Canada. We provide a prepaid and insured shipping label to make the process safe and easy. Of course, if you are local, you are welcome to drop off your device in person.
Standard diagnostics take 24–48 hours. The recovery process usually takes between 2 and 5 business days, depending on the complexity of the failure. For urgent cases, we offer priority emergency services.
Yes. We have a certified cleanroom environment and specialized tools to handle dropped, clicking, or water-damaged hard drives, as well as failed SSDs and corrupted USB flash drives.
